EasyCGI – Rated #9
EasyCGI has been serving web hosting customers since 1998 and have built a solid business by providing quality Windows hosting services. With more than 20,000 customers and 10 years of experience in hosting, they have the knowledge and expertise that you come to expect from a quality web host. In fact, they are consistently a top performer in every web metric that matters. They’ve got plans that will satisfy your needs whether you are looking for shared hosting or a VPS/Dedicated Server.
Relability
A reliable host is important when it comes to your hosting. Unlike other hosting companies that rent out server space in data centers scattered around the country, EasyCGI maintains their own data center complete with Cisco routers, Juniper hardware and redundant gigabit connections to the internet. Only the best Dell equipment with RAID arrays are utilized. They have staff on site 24/7 monitoring the data center to ensure that all systems are working flawlessly. EasyCGI does this to ensure you get 99.99% up-time.
Features and Benefits
Windows hosting is always a bit more expensive than Linux hosting because of the license fees for Windows as well as the superior hardware needed for Windows hosting. Nevertheless, EasyCGI is very competitive with other hosting solutions. For shared hosting, they offer three hosting plans that will fit the needs of most customers. Included in their plans is an easy to use website builder that allows you to quickly get a website up and running without any programming skills.
Account Management
EasyCGI uses their own custom control panel that puts all of the web hosting features at your fingertips. The control panel takes advantage of the unique benefits of a Windows based hosting solution. With just a click you can use their domain privacy service, you can set up your hosting, or you can build your own website. Every feature is integrated into the control panel in an intuitive manner so that you spend time managing your site, not figuring out where the controls are.
Customer Support
Customer Support is where EasyCGI really shines. Unlike many other hosts, they’ve got 24/7 customer service support via phone and the web. If you’ve got a problem or if you need help, it’s easy to talk with someone who will help with any issue that comes up. Since they maintain their own data center, if there is a problem, they are on-site and can quickly isolate and fix the problem. There’s no need to wait for someone to get on-site to rectify server or network issues.
Conclusion
If you are looking at running ASP applications, then it’s best to look for a host with Windows servers. With three competitive shared hosting plans to choose from and several VPS/Dedicated hosting plans to choose from, they are a good choice for your Windows hosting needs.
26 positives
5 negatives
They are a complete disaster. I have never dealt with a more infuriating bunch of idiots. When they performed the migration they actually changed the code in my websites to fit with their new hosting platform. And that is surely enough to avoid them right there. of course none of my sites worked after the migration, despite numerous attempts to gt the support team to fix it. They simply won’t fix it. I had to bail out and move to another host. Trust me, these guys have few clues as to what they are doing, and really don’t seem to care. It’s like they have given up on what they do.
As others have said, this migration has been an absolute nightmare. I’ve been with EasyCGI for nearly 7 years now with multiple sites. For 6 1/2 years, they were great. Now, they have completely fallen apart. Examples:
1. All of our FTP accounts (we have 1 for each customer) have been opened up to the ENTIRE site (rather than the directory that the customer should only have access to).
2. The tools that we had used to upload files (these were ones that EasyCGI supported … ASPUpload) now suddenly don’t work. They “path” has been changed. Simple enough except that nobody at EasyCGI can tell us the new path. We spent about 8 hours on phone calls / Live Chat to receive no answer there.
3. The form mailer that they supported (ASPEmail) no longer works. Again, redesign.
4. Their support went from being OK to being horrific. If you call in, you’ll be placed on hold for about 20 minutes at which point you’ll have to leave a message. Leaving a message apparently goes into a black hole as we have NEVER received a call back (and we’ve probably left close to a dozen messages now).
5. The LIVE chat support personnel create all sorts of frustrations as well as these folks must be new to a computer and English. After challenging you with “sign up with a security question”, they can’t even see it. Last Friday, I created a security question 3 times. Each request was as though we had just started chatting. After 4 hours of non-sense like “please give me a couple of minutes to research your issue”, they told me it would be escalated. Obviously, that is their way to drop the chat. I’ve never received a response.
6. We have been double and tripple billed. They said its because of the way the new plan is set up. That doesn’t make any sense, but that is their excuse.
7. Our site will completely go down with no warning. And, its down for days, not minutes.
So, I am now faced with moving all of our sites which is a tremendous task. But, we simply can’t attempt to conduct business like this any further.
support not the best – they tend to blame 3rd party software when there’s a problem. fast load times though
I had a few issues with email when they were “upgrading” their spam filters on the servers. Otherwise, my experience with ECGI has been great.
awesome fast VPS.